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Article #7409

Re: AZ Internet Providers

#7409
From: Toe|Bee
Date: Mon, 07 Aug 1995 00:00
30 lines
1544 bytes
In article <NEWTNews.17019.807798769.jercoash@indirect.com>,
jercoash@indirect.com wrote:

{snip}
> 
>         Anybody have any information on Internet Direct?  Good?  Lame? 
Unknown 
> 
> to the rest of the world.  They advertised on KTAR and were easy to hook up 
> 
> with. But I've only done this for a week.
> 
{snip again}

Lame.

(Not to bite the hand that feeds me, but...)
The first sixth months I was on their service they _forgot_ to charge me. 
I had to send them e-mail 8 times, and then call 4 more before they
started billing me.  _Then_, they started over-charging me.  Their
customer service is mediocre at best, and they have a bit of a prima-donna
attitude towards their customers.  I have been programming/using computers
for nearly 15 yearsand on the net for 5, yet when I write e-mail or call
for help, I am treated with a "Why are you calling are you some kind of
idiot?" Attitude.  It's really frustrating.

I hear Netzone makes housecalls... nice.
I'm going to be hooking up with Netzone soon...
(Paul, you send me some info on NetZone)
Toby
Technical Details
Message-ID: <chaka-0708950633200001@slip171.indirect.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <404h34$au3@news1.netzone.com> <NEWTNews.17019.807798769.jercoash@indirect.com>

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X-Google-Thread: febea,70f544d264907a01
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From: chaka@indirect.com (Toe|Bee)
Subject: Re: AZ Internet Providers
Date: 1995/08/07
Message-ID: <chaka-0708950633200001@slip171.indirect.com>
X-Deja-AN: 107711461
references: <404h34$au3@news1.netzone.com> <NEWTNews.17019.807798769.jercoash@indirect.com>
organization: Internet Direct, Inc.
newsgroups: az.internet