🚀 go-pugleaf

Toe|Bee (chaka@indirect.com) wrote:
: In article <NEWTNews.17019.807798769.jercoash@indirect.com>,
: jercoash@indirect.com wrote:

: {snip}
: > 
: >         Anybody have any information on Internet Direct?  Good?  Lame? 

: Lame.

: (Not to bite the hand that feeds me, but...)

  (parts deleted)

: ....  Their
: customer service is mediocre at best, and they have a bit of a prima-donna
: attitude towards their customers.  I have been programming/using computers
: for nearly 15 yearsand on the net for 5, yet when I write e-mail or call
: for help, I am treated with a "Why are you calling are you some kind of
: idiot?" Attitude.  It's really frustrating.

Same complaints.  Also, it seems that indirect.com likes to crash a lot.  
Further, I am having an odd problem when I log on at 28.8...  I get 
dropped off without warning within a few minutes almost EVERY time I 
call.  This happens much less on the slower 14.4 lines.  Tech support has 
offered suggestions that haven't helped.  Any ideas?


    Len
    genesis@indirect.com