🚀 go-pugleaf

>(Not to bite the hand that feeds me, but...)
>The first sixth months I was on their service they _forgot_ to charge me. 
>I had to send them e-mail 8 times, and then call 4 more before they
>started billing me.  _Then_, they started over-charging me.  Their
>customer service is mediocre at best, and they have a bit of a prima-donna
>attitude towards their customers.  I have been programming/using computers
>for nearly 15 yearsand on the net for 5, yet when I write e-mail or call
>for help, I am treated with a "Why are you calling are you some kind of
>idiot?" Attitude.  It's really frustrating.

>Toby

I've been with Indirect for a long time, but I'm VERY frustrated right now 
because Indirect keeps adding customers without adding phone lines.  Now in 
the evenings I typically get ringing lines or busy signals, and one of their 
"service" experts told me they won't be getting any new lines for a while.  I 
hope this isn't true, but if it keeps up much longer, I'll be seeking a 
service with more common sense and concern for their customers.

Godfrey Daniels