🚀 go-pugleaf

Len Winkler (lenwink@indirect.com) wrote:

: I recently changed to a Sportster 28,800. I am getting dropped often which 
: never happened at 14400. I have also been having some other problems with 
: Eudora and busy signals. But, I hear so many problems from other providers, 
: too.
: Len

Hello Len-
For what its worth, you are not alone in your difficulties with a 28.8 
USR Sportster.  The problem you describe has nothing to do with your 
service provider. ANY PROVIDER!  What you are experiencing is a well 
documented MAJOR problem with these modems.  Two items to deal with here; 
the first is the "spiraling death syndrome".  This identified by your 
modem connecting, then slowing down, and then dropping connection.  If 
this appears to be the case, take a look at the socketed ROM chip on your 
modem (little square chip about 1/2 in. square) and see what the date on 
the sticker is. If manufactured in 1994 ... BINGO.  Time to call USR and 
bitch BIG TIME.  Actually, they'll promptly send you a new chip but the 
bitching may make you feel better.  The second problem with this modem 
seems to be a matter of letting it warm up.... I have an external that I 
never turn off because of this. It works great now..  If I shut it off 
and let it cool, then its guaranteed to drop connection within the first 
five minutes of my call. After that it runs ok.

All this is very frustrating!  I've been using, selling, and recommending 
USR modems for years.  I will never do it again.  

Good Luck, Peter

ps... check out the modems newsgroup(s)... very enlightening.




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 Peter B. Putterman          <|>  But its a DRY heat..........
 Information Systems,        <|>   
 Town of Fountain Hills, AZ  <|>