🚀 go-pugleaf

The following is the announcement for a talk be the DEC Customer Services
Group out of Alpharetta, Georgia.  They have turned the Customer Services
group into the second most profitable organization in DEC.  

--Bill

South Bay OD Network  (OD = Organizational Development)
====================

SBODN Members who wish to be on the mailing list contact:
    Jerry Talley 
    (415) 941-1495

                         New Meeting Location!
                   We're at Amdahl's Sunnyvale Site

Next Meeting:
=============

Date:           June 8, 1992

Time:           5:30 - 6 pm................Networking
                6:00 - 7 pm................Program Presentation

Place:          Amdahl Corporation
                1237 East Arques Avenue
                Building 03, Room 469
                Sunnyvale, CA 94088

Hosted by:      Rose Saperstein
                (408) 746-6084

Topic:          Continuous Process Improvement

Presenter:      Pam Kinney and Wayne Records

     Pam Kinney and Wayne Records of DEC's Customer Services division
     in Atlanta, Georgia will be presenting a review of the novel
     perspective DEC takes toward continuous process improvement.  
     Their "Healing Forest" program is intriguing for its use of metaphor
     (forest, medicine wheel, organizational seasons) as well as its use
     of visioning and empowerment as the keys to provoking change.

     If you hunger for a change process that isn't run by statisticians
     and described with Pareto charts, come join us for a refreshingly 
     open and human perspective on CPI.

Up Coming       July  -  Transforming Organizations into a Community
Meetings:                by John Nirenberg

                Aug   -  Self Managed Teams 
                         by Mike Selby

Directions:  Take the Lawrence Expressway heading west (toward the ocean).
             Left on Arques and look for Amdahl building 3 on the left
             just past Lakeside Dr.
-- 
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 William Daul             Advanced Support      INFORMIX SOFTWARE INC.
 4100 Bohannon Dr.        (415) 926-6488 - wk
 Menlo Park, CA. 94025    uunet!infmx!billd  or  billd@informix.com