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Article #117

Re: Car Window Replacement -- San Jose

#117
From: Jack Bauer
Date: Wed, 18 Jun 2008 22:01
36 lines
2526 bytes
The Ranger wrote:
> It's been a little over a decade since I experienced this so 
> the paperwork I have from that time is no longer valid.
> 
> I was tooling down 280 north and pulled in behind a Permanente 
> Truck that was kicking up pebbles and freeway rocks. As I 
> pulled off the freeway, one last Goliath-killer rocketed up and 
> ricocheted into my windshield.
> 
> I've been given SafeLite and Payless Auto Glass as two sources. 
> Since replacement of my windshield isn't covered by my 
> deductible, I'm looking for quality workmanship over price.
> 
> Has anyone done business with either of the above, or have a 
> business you'd recommend?
> 
> Many thanks.
> 
> The Ranger 
> 
> 

I wish I could say that I knew one to recommend.  It seems that 
windshield replacement happens so infrequently they don't care about 
customer satisfaction or repeat business.  It's more about maximizing 
profit each and every time.

I needed a new windshield in the late 80's and some mobile glass guy was 
the lowest price, so insurance company asked me to go with him.  I 
discovered years later that he broke off all the clips under the lower 
chrome strip, requiring that the it be glued to the glass. This means it 
gets destroyed whenever it is removed in the future, and therefore has 
to be replaced.  And I didn't save the paperwork for that, so I don't 
even know who to tell you to avoid!

Just ask a lot of questions.
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From: Jack Bauer <jb@nowhere.com>
Newsgroups: ba.consumers
Subject: Re: Car Window Replacement -- San Jose
Date: Wed, 18 Jun 2008 15:01:58 -0700
Organization: ParaSun Technologies.
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