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Article #12198Re: Another NCA story
From: Bob Weissman
Date: Fri, 26 May 1995 00:00
Date: Fri, 26 May 1995 00:00
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In article <1995May23.075605.954@ravel.okay.com>, Jim Duncan <duncan@ravel.okay.com> wrote: >In article <3pp9mv$i1l@news1.best.com>, >Michael A. Solinas <mike@solinas.com> wrote: > >>Never, ever buy anything of consequence at NCA. Frys has a "no >>questions asked" refund policy. They now have 100% of my business. >> >I thought that NCA had the same policies as Fry's, but I guess >they don't. Like everyone else in the Silicon Valley, I've >often returned things at Fry's; NCA and Fry's do have roughly the same policy. I've returned plenty of stuff to NCA by saying "it doesn't appear to be defective, but it's not compatible with my other hardware." The difference is that at Fry's, it takes interaction with four (4) employees to return anything, while at NCA, it only takes one. == Bob
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 106595,f834b13312637e66 X-Google-Attributes: gid106595,public From: weissman@netcom.com (Bob Weissman) Subject: Re: Another NCA story Date: 1995/05/26 Message-ID: <weissmanD9775t.1L0@netcom.com> X-Deja-AN: 103384020 sender: weissman@netcom8.netcom.com references: <3pp9mv$i1l@news1.best.com> <1995May23.075605.954@ravel.okay.com> organization: BayCHI -- San Francisco Bay Area chapter of ACM SIGCHI newsgroups: ba.consumers