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Article #12204

Re: Silicon Valley computer stores really suck!

#12204
From: Mike Maurer
Date: Tue, 30 May 1995 00:00
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I whole heartly agree there.  The vast majority of the local stores really
do stink - and the scary thing is not many people even realize it.

I myself usually frequent ComputerWare for my Mac stuff - yes, they usually
run about 5%-10% higher, though they can usually answer my questions to my
satisfaction.  On somethings they can be competitively priced.  Remember, 
though, the sales people there are not on commission, so they are not 
pressured to push anything on you.  Works both ways I guess.

The only other place I can think of that carries a Sony 15sf and is semi-
competent is ComputerLand of Almaden - on Almaden expressway, south of 87 by
about 4-5 miles or so.  They carry Macs, IBMs, & Compaqs.  The sales floor
isn't much to look at, but they usually have a couple machines hooked up and
the various sales people I've chatted with seem to know their stuff.  I get
laser printer cartridges for work there - the manager is really cool about
putting our office on credit.  Try them and see what you think.

Other than the two stores above, I've yet to find any competent sales people.
Granted, I can be a tough customer, but I think expecting knowlegeable 
people on the floor not too much to ask.  Fry's is the worst.  CompUSA and
Computer City are not far behind.  Had a Computer City manager baffeled as to
what connector was on the Mac side of a cable for a Sharp organizer.  Please.

I don't know any more.  It seems that when the entire industry went 
consumer, everything went down hill.  I have talked to numerous people who
after going to one of these places, come to me for help.  The stores all told
conflicting information on very simple (I think) subjects regarding machines.
Oh well, the way I look at it is I can build on my budding consulting service
because of the crap the local stores dish out.  I feel for the consumer.

enough of my rantings.....

-mike


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Mike Maurer                          |  See the Color of Music and Hear
mmaurer@netcom.com                   |  the Voices of Art Experiencing
Silicon Valley, CA                   |  what is Felt by Others
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From: mmaurer@netcom.com (Mike Maurer)
Subject: Re: Silicon Valley computer stores really suck!
Date: 1995/05/30
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