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Article #12227

Re: Stevens Creek Toyota service

#12227
From: Pete Fraser
Date: Mon, 05 Jun 1995 00:00
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In article <3qrt1u$19t@hustle.rahul.net>, "Kristin A. Ruhle"
<kristin@rahul.net> wrote:

> Raymond Suke Flournoy (flournoy@Xenon.Stanford.EDU) wrote:
> 
> :   Just to clarify, when you say "them" are you talking about Stevens
> : Creek Toyota (in the subject line) or Sunnyvale Toyota (in the quote)?
> : Personally, I had heard good things about Toyota of Palo Alto, and in
> : my admittedly limited experience, I've been very happy with their
> : commitment to customer service.
> 
> Hmm. Service departments are a major major profit center for the 
> dealership....Sounds like if you're going to buy a new Toyota, you might 
> go to the service-gouging place and drive a real hard bargain ("But I 
> know you can sell me this car for $300 over invoice, 'cause you'll make 
> it all up gypping me on repairs" -(grin)) buy a deeply discounted car, 
> THEN show them your backs and go to another dealership for your repair needs!

Or an independant. The most mediocre corner shop could do a better job
on service than either of the dealerships I have used.
> 
> But then, i have heard haggling with a toyota dealer is absolutely the 
> worst and I believe it. 
> 

I have successfully bought two cars from a Toyota dealership (Palo Alto).
One was for invoice, the other $300 over.

-- 
Pete Fraser
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From: pfraser@netcom.com (Pete Fraser)
Subject: Re: Stevens Creek Toyota service
Date: 1995/06/05
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