🚀 go-pugleaf

In article <1995Jun1.211704.8583@ptolemy-ethernet.arc.nasa.gov>,
Jim R. Chen <jchen@shepard.arc.nasa.gov> wrote:
>Does anyone here have much experience with the service department
>at Stevens Creek Toyota in Santa Clara?

Heh heh heh heh ha ha HA HA HA HA!! <giggle> <snort>.
Sorry.

>My wife brought her Camry in for service due to water leaking into
>the trunk.   There was some small crack on the left rear tail light 
>compartment, but we were told by a Chevron gas station service
>person that the small crack was unlikely the source of the problem
>due to its size and the amount of water that can get into the trunk
>within a short time period.  He suggested that the water probably
>came from underneath and we should bring the car to a dealer's service 
>department.  That was why we went to Stevens Creek Toyota.

Was the car under warranty?  If not, there's rarely a reason to go to the
dealer.  Especially the local dealers...

>...
>Well, the car is still there and I don't have much of a choice but to
>continue the service since they have already took it apart.
>...

(Rest of horror story deleted)

>Anyway, I am just wondering if anyone else have good/bad experience
>with the repair service at Stevens Creek Toyota.  And for that matter,
>is there any preferable Toyota service station here in the bay area.


My advice: tell them not to touch a *thing*, talk to a lawyer if you have
one, think about talking to the CA Bureau of Auto Repair for Stevens Creek's
status...  and take the car to Yarnell's!


>Thanks.
>-Jim


CA Bureau of Auto Repair: (800) 952-5210  (415) 468-6700

Yarnell's:   969-9018         81 Pioneer Way, Mtn. View


--
Alan Denney      aland@informix.com
  Disclaimers: Sender under influence of 1,3,7-trimethylxanthine.
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"Whining is just anger coming out of a very small hole."  -- Stuart Smalley