🚀 go-pugleaf

All big electronics (computers, stereo, fax machines, etc....) stores
are cursed by the presence of underpaid-nobrain-salespersons, and they
notoriously don't know what they are dealing with.
Yet I keep going there, because most of the time they have decent
prices.

So, I use this strategy:
* buy the item with a credit card, and get assurance, no matter what
  the store policy says, that i will get full refund if the item does
  not work on my (say) computer (remember that there are lots of
  incompatibilities, so if it works on the pc brand XYZ, it may not
  work on the pc ABC).
  remember to save all receipts, and to jot down the salesperson name.
* try the item right away, if it doesn't work, return it before the
  refund period expires (tipically, 7 to 30 days).
* if the salesperson refuses to get the item back for full credit, I
  remind them that i paid with a credit card, that i will call the
  credit card company to instruct them not to pay.
it works (most of the time).

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Fiorenzo Cattaneo, Pyramid Technology
fio@pyramid.com