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Article #12316

Re: Please read ! I have a consumer complaint.

#12316
From: GeorgeG
Date: Fri, 19 May 1995 00:00
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jcchan@netcom.com (John Chan) wrote:
>I had a pretty bad purchasing experience as follows:
>

> ... blah blah blah ...

1. If you did not authorize the charge for 2 parts, you VISA/MC company should request
a refund for the difference and the company should take the part back at no charge since
 you did not authorize the purchase.
2. VISA/MC do not allow "minimum" purchase amounts in order to use a visa/mc. Complain
to you VISA/MC company.
3. Put your complaint in writing to VISA/MC
4. Write the BBB in that area (call you local BBB for the address) write the Attorney general's
office, contact the ombudsman at PC Magazine, computer shopper, etc (especially if they
advertise in that magazine). Send them a copy of your complaint letter and tell them who all
you are sending it to.
5. Sales Tax: yes, they can legally charge it to you. However, they better be remitting the
sales tax back to YOUR state. I am sure the Attorney General would be very interested
if they were charing sales taxes to the resident's of another state without giving sales taxes
back to that state.
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From: GGALDIA@UTDALLAS.EDU (GeorgeG)
Subject: Re: Please read ! I have a consumer complaint.
Date: 1995/05/19
Message-ID: <3pie5s$bb9@news.utdallas.edu>
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references: <jcchanD8sI15.6tC@netcom.com>
organization: UT
newsgroups: ba.consumers,alt.consumers.experiences,alt.consumers.free-stuff,misc.consumers