🚀 go-pugleaf

>jcchan@netcom.com (John Chan) wrote: 
 
[long story snipped] 
 
>I am really sad about what this happened to me and I am definitely trying 
>my best to find out my consumer rights on this issue.  Before I contact  
>any government party, I would like to listen any opinion on my questions. 
> 
>*  Is any merchant able to change my order to reach the value of their 
>   minimum order without letting customer know and charge the amount on  
>   their credit card? 
 
No. 
 
>*  If I don't like anything I ordered, do I always have rights to get  
>   full excluding shipping charges? 
 
If you really mean "like" then the answer's no unless the offered a  
satisfaction guarantee.  If it's defective then that's another question. 
 
>*  Is restocking fee legal if the customer doesn't know it?  I would  
>   consider a small amount of restocking fee acceptable.  But how can 
>   you have guildline on setting up restocking fee upon return item? 
 
No. 
 
>*  Is it really true I had to pay sale tax under this circumstances? 
>   Why don't I need to pay sale tax for every mail order then? 
 
It's debatable.  Some states (CA especially) are going after out-of-state 
companies for sales tax.  Some companies don't charge it, some do. 
 
>I really need help from anybody who know where or who I can contact to 
>settle down this issue. 
 
Your best bet is through your credit card company as you've already done. 
One comment though, sounds like you don't know enough about computers to 
be messing around with electronic components on a motherboard.  Why not 
save yourself the expense and grief and take your system to a dealer?