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THE SENIOR APPLICATION CONSULTANT 

The market leaders in customer service interaction software for
customer support and field sales automation is looking for Software
Engineers. Openings are available in Seattle, Washington, as well as
San Jose, Irvine and Los Angeles, California.

They are currently seeking:

JOB SPECIFICATIONS:

THE SENIOR APPLICATION CONSULTANT 
(Refer to Job #2000)

The Senior Application Consultant is directly accountable to the
Professional Services Organization (PSO) manager for providing
technical services related to the post sales support of this company�s
products.  The support shall primarily consists delivering high-level
Consulting services and mentoring Application Consultants.  In
addition, the Senior Application Consultant may deliver PSO
presentations to customers, provide pre sales support and other
related tasks required to make every consulting engagement a success
and make every customer "Wildly" referenceable.  The Senior
Application consultant is an individual contributor who has the
judgment, drive, people and technical skills to ensure smooth and
successful completion of all consulting assignments.

KEY RESPONSIBILITIES:

Consulting Services:

� Demonstrate good understanding of this firm�s products and
implementation methodology.
� Provide leadership and knowledge transfer required to make
customer�s implementation team successful and self-sufficient with
this firm�s products and tools.
� Assume responsibility for planning, estimating, Statement of Work
preparation and management of small to medium implementation projects.
� Assume responsibility for design and development of application
customizations and interfaces for customers.
� Participate in all technical implementation and consulting
activities offered by this company�s PSO.
� Keep the customer�s assigned sales rep, technical account manager,
and the PSO manager up to date on the status of the project and any
customer issues.
� Provide feedback to the company�s technical support about potential
product bugs/issues and customer enhancement requests.
� Enthusiastically and aggressively respond to virtually another task
that may be required to help this firm become the best CSM tools
partner on the plant.

PERSONAL DEVELOPMENT:

� Keep current with all relevant product announcements, competitive
analysis and industry trends.
� Obtain training as required for new products, platforms, etc.
� Maintain competence in two relational database management systems.
� Develop and maintain competence in two areas of specialty (e.g.
Logistics, Clear Basic, Web)

OTHER:

� Provide accurate and timely administrative reports.
� Communicate with management on an ongoing basis.

DIRECTLY REPORTS TO:

The PSO Manager - for overall quality of technical support,
scheduling, administrative duties, reporting of any services
opportunities and career development.

RESPONSIBLE TO:

Technical Account Management - for reporting any client�s needs, sales
opportunities and technical sales support.  Technical Support - for
providing feedback about potential product bugs/issues and customer
enhancement requests.  Customers - for good project management and
responding to technical requirements.

REQUIREMENTS:

BSCS or equivalent and 8+ years of related application development
and/or implementation experience.  Minimum 2 years of hand-on
client/server experience required, including database (Sybase, Oracle,
SQL Server) and Unix or NT.  Must understand MIS issues and have
experience with implementing large systems.  Must possess strong
leadership and decision-making skills, as well as customer service
mentality and excellent people skills.  Must be detail-oriented, well
organized, high energy, able to work independently and a team player.
Must have a "do whatever needs to be done" attitude.

Please Contact Us
Joel Burris or Charles Griffin
E-Mail is our first choice tsmccoy@ix.netcom.com
Fax 415-843-0488
Voice 415-843-0445   Voice 800-705-0051
Refer to Job # 2000  

McCoy Ltd. is a national search firm specializing in full-time
computer professional placement.  We represent many of the nation�s
finest computer vendors in their recruiting needs for software
engineering, hardware engineering, software QA, MIS professionals, and
pre/post-sales engineers.  Some of our current requirements are listed
below.