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Article #1339

Re: Looking for Net Provider

#1339
From: Franco Valerio
Date: Tue, 20 Feb 1996 00:00
21 lines
1469 bytes
I was very disappointed and was quite annoyed with the service that I
received from Internet Direct. Their lines were constantly busy and
the technical support was terrible. It did not matter what time I
called, all I got was voice mail after voice mail. They did return my
calls but they called when I specifically told them that I wasn't
going to  be home. The times that I got through and talked to the
receptionist, she was quite unpleasant and she kept ignoring me when I
asked to speak to a live person and kept transferring my calls to more
voice mail. It also took them almost two months to reactivate my
account when a billing problem occurred. I definitely wouldn't
recommend this particular Internet provider.


Sarven Sabunciyan <sarven@org.ecc.ubc.ca> wrote:

>Although I can't really help you out with who you should select, I can
>tell you not to go with Internet Direct.  Despite all their advertising
>and hype, they are just horrible.  I dropped them just beginning of this
>month.

>Sarven
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Message-ID: <4gbv8v$egd@ktk2.smartt.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <4fmrar$o1l@sanjuan.islandnet.com> <4g6753$hgf@nntp.ucs.ubc.ca>

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X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 106393,463bb9e757a04876
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From: fvalerio@smartt.com (Franco Valerio)
Subject: Re: Looking for Net Provider
Date: 1996/02/20
Message-ID: <4gbv8v$egd@ktk2.smartt.com>
X-Deja-AN: 140214832
references: <4fmrar$o1l@sanjuan.islandnet.com> <4g6753$hgf@nntp.ucs.ubc.ca>
organization: KTK Commmunications Ltd. (SmarttNet)
newsgroups: bc.bcnet