🚀 go-pugleaf

Hi,

Thanks Gerald Justice for your email message of last week.
We make every effort to give clients 24 hour advance notice
when we are scheduling work.  This particular case was an
emergency and we gave notice as soon as possible.

On Fri, 15 May 1998, Gerald Justice wrote:

> I for one would be happy to install a procmail filter that would send
> me an alpha page for such email messages if there were some predictable
> strings I could count on occurring in the header.

You should be able to do this.  If you can filter on the envelope
or message from address, then the address will always contain 
'*outages*@BC.net'.  The wildcards are necessary because we have a
number of notification lists and you receive notices based on the
scope of each specific problem.  I wouldn't filter on the sender
address as it can be from anyone in BCnet, and we each have a number
of different email addresses.  We try to be consistent on the subject
line to start with the date, particularly for notices concerning an
outage.  More general informational messages do not have the date
at the beginning of the subject line.  You could filter on this and
we will make every effort to be consistent on it.
 
We have the tools in place to reduce the spamming to these lists.
They have not been installed into our production services as yet but
should be shortly.

Thanks for your comments and take care,

     Marilyn Hay                          voice mail: 604-822-1348
     BCnet, Network Management Centre                 1-800-255-8588
     515 West Hastings Street             fax mail:   604-822-5116
     Vancouver, B.C.  Canada  V6B 5K3     e-mail:     Marilyn.Hay@BC.net