🚀 go-pugleaf

Type of Assignment: Full-time, Contract

Length of Assignment: 2 years with a possibility of an extension

Description of Project or Company/Organization:
The Department of National Defence (DND) intends to reallocate military Information Technology (IT) personnel from 
bases, 
garrisons and wings to field and deployable units to improve their availability for employment on higher priority 
operational 
tasks.  To continue providing IT support, DND has a requirement for ongoing IT professional services on a contract 
basis.  

Job Description:

The Operations Support Specialist duties include but are not limited to:


�	Repair, upgrade, install, troubleshoot, and maintain desktop and laptop computer equipment and all 
peripherals;
�	Provide preventative maintenance of desktop and laptop computer equipment and all peripherals;
�	Upgrade and install desktop and laptop operating systems and application software;
�	Maintain records of problems reported and their resolution utilizing the provided ITSM tool; 

Mandatory Qualifications:
�	Minimum 3 years experience as an Operations Support Specialist installing, maintaining and troubleshooting 
desktop and laptop computer equipment and peripherals
�	Valid A+ certification or Canadian Forces Small Systems Support Specialist course or Canadian Forces 
Computer 
Systems and Networking Course
�	Microsoft courses or exams taken within the past 5 years excluding any courses or exams required for A+ 
certification

Desirable Qualifications:

Familiarity with any of the following DND System applications:


�	ITSM tools: Support Magic SDE 9.0/9.2; Assyst and Remedy 7.1;
�	Network Operating System (NOS): Microsoft Windows 2003 Server;
�	Desktop Operating System (OS): Microsoft Windows 2000 and Microsoft Windows XP, line-up;
�	Messaging System: Microsoft Exchange; and
�	Office Suite: Microsoft Office 2000 and 2003.

Special Conditions:
�	Work is performed on-site 
�	Medical and Dental Benefits Included
�	Paid Vacation and Sick Leave Included

The Business and Technology Services Division of Calian augments customer workforces with flexible short and long 
term 
placements of individuals and teams, provides access to critical recruiting capabilities and delivers outsourcing 
services in a 
variety of technical and professional functions. We are proud to offer full- and part-time opportunities for IT specialists, 
engineers, trainers, health care providers and other qualified business and technical staff. Our five-point focus on 
stability, 
quality, confidentiality, service and opportunity make us the ideal partner to help you achieve your professional goals.  

To send your resume directly to the Calian Recruiter responsible for this position, please visit: 
http://bts.calian.com/en/career_jobs/jobdescriptionmutiple.asp?curr=2&WebJobPostingsID=5342