🚀 go-pugleaf

Greeting,

Last week I sent back my 1996 Voyager Minivan(39000KM/24300Miles) to one
of the 
Chrysler dealer in BC, Canada to check the problem of lack power and
popping noise when uphill and accelerate.

The service advisor said the vehicle needs tune-up, after tune-up
everthing will be fine. 
And it costed me 132 Canadian dollars.
(Dealer said tune-up cannot be covered by warranty)

When I picked up the vehicle and went home, I found that the problem
still there.  Then I called back to arrange another appointment.  

Yesterday, after 4 hours' so-called "diagnostic time", the dealer
claimed that the problem is caused by "bad gas" that leading fuel system
contaminted.  Also, it's not covered by warrany since is not Chrysler
that poured the dirt into the fuel system. And they ask for $ 2,377 to
fix the problem. I indicated that I cannot afford it and they claimed
even they didn't fix the problem I still had to pay them 500 bulks for
the diagnosis and assemble time.

I called the customer service of Chrysler canada, but the answer is same
as the dealer.

My questions are:

1. Can I ask my money back for last week's tune-up?
2. Is it true that fuel system problem doesn't cover by the warranty?
3. Is the amount of charge reasonable?  In my opinion, it is ridiculous.

Could anyone tell me how to deal with this situation?


Best Regards,


Roy Ruan