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>Path: shellx.best.com!usenet
>From: John Kaufman <jkaufman@best.com>
>Newsgroups: ba.internet
>Subject: BEST INTERNET COMM. SENIOR STAFFERS FIRED
>Date: Fri, 26 Jan 1996 22:30:18 -0800
>Organization: .
>Lines: 58
>Message-ID: <3109C67A.40C3@best.com>
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>
>TWO TOP STAFFERS FIRED AT BEST INTERNET 
>COMMUNICATIONS INC.
>
>Mountain View, Calif., Jan. 26, 1996 -- Two 
>popular top-level staff members of Best 
>Internet Communications Inc. of Mountain View 
>were fired today, according to a source 
>familiar with the situation. It was reported 
>that the staffers, George Schaft, former 
>Director of Customer Satisfaction, and Mike 
>Schwartz, Best's former acting CEO before the 
>arrival of the company's new CEO, Alan 
>Mutter, were fired for being at loggerheads 
>with Mutter over the direction of the ISP. A 
>terse announcement of the departure of Schaft 
>was posted to a Best newsgroup at 8:00 p.m. 
>this evening. Schartz made his own 
>announcement at 2:00 p.m. today.
>
>Mutter was named Best Internet's CEO last 
>week to prepare the company for a public 
>offering. According to his resume, he has no 
>technical experience and has never operated 
>an internet service provider.
>
>Mutter refused to return phone calls and 
>email today asking for his explanation of the 
>employee firings, but the source said the CEO 
>was "trying to lay low until the situation 
>blows over."
>
>Response from subscribers has been strong and 
>swift. "Is this the beginning of the end?" 
>one customer asked. "We deserve an 
>explanation," demanded another. "Shit," 
>observed someone else. All of the posts to 
>Best newsgroups expressed disapproval of the 
>firings, and some pointed to Mutter as the 
>bete noire. Both staffers were among the most 
>liked and trusted by Best subscribers.
>
>Angered by the firings, one subscriber posted 
>a demand for Mutter to provide an explanation 
>for the firings, but the post appeared to be 
>canceled without consent from the poster and 
>never appeared in the newsgroup.
>
>"To subscribe to Best right now would be a 
>huge mistake," according to one subscriber 
>reached by email. "They definitely have 
>serious work to do before their house is in 
>order. My opinion is that Mutter should 
>leave," she said.
>
>Best Internet currently is in the midst of a 
>major advertising campaign.
>
>                # # #

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