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Started by Gregory ML Clarke
Wed, 18 Nov 1998 00:00
Virtual Webtrends Access Violation on NT
Author: Gregory ML Clarke
Date: Wed, 18 Nov 1998 00:00
Date: Wed, 18 Nov 1998 00:00
185 lines
6792 bytes
6792 bytes
Hi
I've downloaded Virtual Webtrends and have set it up on our NT 4 Server
Service Pack 3.
However, whenever I try to execute it it comes up with an access
violation error. It's the only program that does it on the server
everything else work perfectly without error. Has anyone else got it
running on NT4?
A copy of Dr Watson's log is attached;
Application exception occurred:
App: ..\..\_release.win\WEBTREND.EXE (pid=130)
When: 11/18/1998 @ 12:11:27.781
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: BILL'S BEAST
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 5 Model 2 Stepping 6
Windows Version: 4.0
Current Build: 1381
Current Type: Uniprocessor Free
*----> Task List <----*
0 Idle.exe
2 System.exe
25 smss.exe
33 csrss.exe
39 WINLOGON.exe
45 SERVICES.exe
48 LSASS.exe
72 SPOOLSS.exe
80 LLSSRV.exe
83 SFMPRINT.exe
95 RPCSS.exe
100 TAPISRV.exe
112 RASMAN.exe
121 SFMSVC.exe
64 NDDEAGNT.exe
159 EXPLORER.exe
131 GSW32.exe
130 wt_virt.exe
115 DRWTSN32.exe
0 _Total.exe
(00400000 - 00473000) ..\..\_release.win\WEBTREND.EXE
(77f60000 - 77fbc000) dll\ntdll.dbg
(10000000 - 1017a000) .\..\..\_release.win\wt_ui.dll
(77f00000 - 77f5e000) dll\kernel32.dbg
(77e70000 - 77ec4000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(77dc0000 - 77dfe000) dll\advapi32.dbg
(77e10000 - 77e62000) dll\rpcrt4.dbg
(77d80000 - 77db2000) dll\comdlg32.dbg
(77c40000 - 77d7c000) dll\shell32.dbg
(77bf0000 - 77c3f000) dll\comctl32.dbg
(00240000 - 00240000)
(1c000000 - 1c01e000) ..\..\_release.win\CSTCTLS4.dll
(00250000 - 00250000)
(01d50000 - 01dcb000) obj\ENG_PROD.RSL
(5f810000 - 5f817000) dll\rpcltc1.dbg
(776d0000 - 776d8000) dll\wsock32.dbg
(776b0000 - 776c2000) dll\ws2_32.dbg
(78000000 - 78048000) msvcrt.dbg
(776a0000 - 776a6000) dll\ws2help.dbg
(02600000 - 0266a000) obj\ENG_BASE.RSL
(02b00000 - 02bda000) ..\..\..\_release.win\WTM_LOG.DLL
(02be0000 - 02be0000)
(02c80000 - 02c80000)
(02ca0000 - 02ca0000)
(5f600000 - 5f618000) drv\winspool.dbg
(02d00000 - 02d00000)
(77a90000 - 77a9b000) dll\version.dbg
(779c0000 - 779c8000) dll\lz32.dbg
(02d30000 - 02d30000)
(77720000 - 77731000) dll\mpr.dbg
(02d60000 - 02d60000)
(77630000 - 77657000) dll\crtdll.dbg
(03ae0000 - 03ae0000)
(70200000 - 70200000)
(71080000 - 710a3000) SHLWAPI.dbg
(03d10000 - 03d10000)
State Dump for Thread Id 0x2f
eax=00000005 ebx=0000468b ecx=001285f0 edx=00125d7c esi=70260d30
edi=00000004
eip=77e79ecc esp=00125dac ebp=00125dbc iopl=0 nv up ei pl nz na
po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: LoadCursorA
77e79eb3 ff5008 call dword ptr [eax+0x8]
ds:0123ea0b=????????
77e79eb6 ff7508 push dword ptr [ebp+0x8]
ss:013647c2=????????
77e79eb9 50 push eax
77e79eba 8945fc mov [ebp-0x4],eax
ss:013647c2=????????
77e79ebd 8b451c mov eax,[ebp+0x1c]
ss:013647c2=????????
77e79ec0 ff500c call dword ptr [eax+0xc]
ds:0123ea0b=????????
77e79ec3 3bc3 cmp eax,ebx
77e79ec5 8bf0 mov esi,eax
77e79ec7 7442 jz LoadCursorA+0x167 (77e79f0b)
77e79ec9 83e70f and edi,0xf
FAULT ->77e79ecc 0fb71e movzx ebx,word ptr [esi]
ds:70260d30=????
77e79ecf 83c602 add esi,0x2
77e79ed2 8bc7 mov eax,edi
77e79ed4 4f dec edi
77e79ed5 85c0 test eax,eax
77e79ed7 7405 jz LoadCursorA+0x13a (77e79ede)
77e79ed9 8d345e lea esi,[esi+ebx*2]
ds:0000468b=????????
77e79edc ebee jmp LoadCursorA+0x128 (77e79ecc)
77e79ede 395d14 cmp [ebp+0x14],ebx
ss:013647c2=????????
77e79ee1 0f8cdc640100 jl CreateAcceleratorTableA+0x3da7
(77e903c3)
77e79ee7 8d045d00000000 lea eax,[00000000+ebx*2]
ds:0000468b=????????
77e79eee 8b7d10 mov edi,[ebp+0x10]
ss:013647c2=????????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00125dbc 77e7a36f 70200000 00000025 7ffdec00 000000e3 user32!LoadCursorA
7ffdec00 00740077 006e0073 00320033 002d0020 00200070 user32!LoadStringA
*----> Raw Stack Dump <----*
00125dac 00 00 00 00 e4 00 00 00 - f8 eb fd 7f 18 80 25 70
..............%p
00125dbc 00 ec fd 7f 6f a3 e7 77 - 00 00 20 70 25 00 00 00 ....o..w..
p%...
00125dcc 00 ec fd 7f e3 00 00 00 - 06 00 00 00 40 a1 eb 77
............@..w
00125ddc 00 00 00 00 44 63 12 00 - 34 5f 12 00 40 62 12 00
....Dc..4_..@b..
00125dec 04 01 00 00 ef 03 24 70 - 00 00 20 70 25 00 00 00 ......$p..
p%...
00125dfc 34 5f 12 00 e4 00 00 00 - 60 a3 15 00 01 00 00 80
4_......`.......
00125e0c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
................
00125e1c 00 00 00 00 00 00 00 00 - 00 00 00 00 10 e4 f7 77
...............w
00125e2c 48 05 14 00 01 00 00 80 - 00 00 00 00 00 00 14 00
H...............
00125e3c 00 00 00 00 10 e4 f7 77 - 48 05 14 00 01 00 00 80
.......wH.......
00125e4c 00 00 00 00 00 00 14 00 - 00 00 00 00 00 00 00 00
................
00125e5c 00 00 00 00 00 00 00 00 - 00 00 00 00 5e 00 60 00
............^.`.
00125e6c f0 a3 15 00 5e 00 08 02 - 58 5f 12 00 00 00 00 00
....^...X_......
00125e7c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
................
00125e8c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
................
00125e9c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
................
00125eac 89 4a f6 77 48 05 14 00 - 00 00 00 00 40 a3 15 00
.J.wH.......@...
00125ebc 58 5f 12 00 a2 02 00 00 - 98 a6 15 00 00 00 00 00
X_..............
00125ecc 00 00 14 00 80 d9 15 00 - 28 00 14 00 88 d9 15 00
........(.......
00125edc a2 be f8 77 b8 02 00 00 - 00 00 00 00 b8 00 14 00
...w............
Any help appreciated.
Thanks
Greg
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