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Cross post from microsoft.public.certification.winnt

I am a software consultant specializing in relational databases. I have =
a client who has a ms-sql database on a WinNT 4.0 server and uses remote =
dial ins for access to the databases when out of the office. She =
purchased this product software and hardware for over $80K and the =
system is unreliable.

I need to speak/correspond with someone (preferably from within =
Microsoft or one of MS's development team) who can give me some =
technical information.  While the database and the computer are stable, =
a few flakey things are happening here and there. We need to determine =
whether or not these things are a function of the core MS-SQL database =
(which we doubt) or poor programming (which is more likely). I would =
also like to know some nuances with WinNt itself.=20

My client is about to sue this vendor (no, not a MS OEM, or affiliated =
with MS in anyway) for damages this system has caused her very large =
business hundreds of thousands of dollars in lost revenues. The vendor =
is blaming her staff for all the problems, and is blaming "Microsoft =
inadequacies" for most of the rest.  I need someone who can vouch for =
the OS and the database product and can lead me to the places where we =
can show that indeed poor programming is to blame.

Please help! =20

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<DIV>
<DIV><FONT face=3DArial size=3D2>Cross post from=20
microsoft.public.certification.winnt</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV>
<DIV><FONT face=3DArial size=3D2>I am a software consultant specializing =
in=20
relational databases. I have a client who has a ms-sql database on a =
WinNT 4.0=20
server and uses remote dial ins for access to the databases when out of =
the=20
office. She purchased this product software and hardware for over $80K =
and the=20
system is unreliable.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I need to speak/correspond with someone =
(preferably=20
from within Microsoft or one of MS's development team) who can give me =
some=20
technical information.&nbsp; While the database and the computer are =
stable, a=20
few flakey things are happening here and there. We need to determine =
whether or=20
not these things are a function of the core MS-SQL database (which we=20
doubt)&nbsp;or poor programming (which is more likely). I would also =
like to=20
know some nuances with WinNt itself. </FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>My client is about to sue this vendor =
(no, not a MS=20
OEM, or affiliated with MS in anyway) for damages this system has caused =
her=20
very large business hundreds of thousands of dollars in lost revenues. =
The=20
vendor is blaming her staff for all the problems, and is blaming =
"Microsoft=20
inadequacies" for most of the rest.&nbsp; I need someone who can vouch =
for the=20
OS and the database product and can lead me to the places where we can =
show that=20
indeed poor programming is to blame.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Please help!&nbsp;=20
</FONT></DIV></DIV></DIV></BODY></HTML>

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