Re: How to find PDS member name details

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#247

From: D E Engelbrecht
Date: Wed, 26 Oct 2005 15:51

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McKown, John wrote:
>Well, actually, I am a bit more polite than that in the so-called "real
>world". But it is so nice to dream (and respond where I can't get in
>much trouble) about what I'd really like to do/say <GRIN>. But I do
>refuse to "fix" any problem caused by somebody doing this. If bother too
>much, I will go into "kindergarden" type speach to explain in detail
>(long, boring detail) about why the person must do things according to
>standard and why I simply cannot make an exception for them.

Good to dream to be rude... :D

I'm also more polite in this world, but sometimes not, for example:

<urgent> telephone call: 'reset password', 'fix S0C4', 'Cannot LKED' ...etc.

Me: Ok, I will do so, but give call centre ref number, blah, blah, rules,
regulations, "kindergarden" type speach, etc...

next call from same user: 'reset password', 'fix S0C4' ...etc.

Me: What is the ref number? (and let them sometimes wait for my solution,
I've better things to do, like enjoying coffee>

They usually get the message... :D

Groete / Greetings
Elardus Engelbrecht

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From: D E Engelbrecht <elardus.engelbrecht@SITA.CO.ZA>
Newsgroups: bit.listserv.asm370
Subject: Re: How to find PDS member name details
Date: Wed, 26 Oct 2005 11:51:29 -0400
Organization: SAS Inc.
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