🚀 go-pugleaf

Can anyone provide me with the specific methodologies, spreadsheets, etc.
that detail how you come up with various rates to charge for computer services.
I am responsible for coming up with rates for various mainframe, AS/400, PC
 services
in a local government setting.  I am always looking for new or better ways of
 coming
up with fair, easily justifiable and understandable chargebacks.

Currently we run a Computer Associates product called JARS on the IBM ES/9000
 mainframe
system, however the number of AS/400's is growing steadily, five so far, and
 JARS can not
handle this.  We're also getting started in Internet and other new services and
 need assistance in setting up
a better chargeback system.  Can anyone also point me in the direction of a good
 book,
periodical, etc. that would contain helpful information.  I'm in need of
 specifics rather
than general ideas.

Thank you for your assistance.

Jeff Hadley,
Management Associate
Broome County Division of Information Technology
Binghamton, New York, USA
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