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Article #1085

Re: Mac Crashes Building QuickIndexes for large bibliographies

#1085
From: Avi Rappoport
Date: Wed, 19 Jan 1994 20:47
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>The problem is that Endnote consistantly crashes when I try to
>build a QuickIndex. It will process a 1000 or so, and then die.
>Note that I have a very large hard drive with much empty space,
>and devote 2 Megs of memory to Endnote.

We have not heard a lot of this kind of problem, so have only a couple of
suggestions:

1) make sure that there is no network or background activity while the
indexing is going on.  While that shouldn't cause this to happen, there's a
chance of it.

2) use your hard disk driver software to check your disk for bad blocks
(this might be called "verify").

3) check your library to see if it's OK by sorting on the year field.  If it
gives you an error message such as "EndNote encountered an error", you have
a damaged library.  We can fix damaged libraries if you send them to us (on
Syquest cartridge in your case, since it's so large).

Please contact us directly if you have more problems, and we'll be happy to
help you.

Yours,

Avi Rappoport, EndNote Technical Support

Niles & Associates, Inc.                 2000 Hearst, Berkeley CA 94709
nilesinc@well.sf.ca.us                   (510) 649-8176, fax +1 510 649-8179
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Date: Wed, 19 Jan 1994 12:47:59 -0800
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From: Avi Rappoport <nilesinc@WELL.SF.CA.US>
Subject: Re: Mac Crashes Building QuickIndexes for large bibliographies
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