🚀 go-pugleaf

In article <3rjrmh$pho@charm.magnus.acs.ohio-state.edu>, 
dmarble@magnus.acs.ohio-state.edu says...
>
>After several years of no problems with EndNote Plus, one of my files
>is now behaving strangely. When opened it shows no entries and my
>backup file behaves the same way. Suggestions anyone?
>
>-- 
>Duane F. Marble               E-mail: marble.1@osu.edu
>Department of Geography       Telephone: (614) 292-2250
>The Ohio State University     Fax: (614) 292-6213
>Columbus, Ohio 43210          Home Page: http://thoth.sbs.ohio-state.edu 
 
Library files do occasionally develop problems, either because of 
EndNote/computer crashes, or disk failure.  These problems seem to be 
quite rare (we get 1-2 calls per month from over 70,000 registered users) 
Most problems can be fixed quite easily by tech support at Niles & 
Associates.  For Mac users, there is a program called "Savior" on the ftp 
site (ftp.niles.com).  Running this program on your database nearly 
always clears up all problems.  If not, contact mac-support@niles.com  
For PC users there is no pc version of savior, but tech support can help 
you. Contact tech support by e-mail at pc-support@niles.com.

The programmers at Niles would like to analyze any damaged databases.  If 
you are willing to share a damaged database with them, please contact 
technical support to arrange sending it.