Customer Assistance

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#198

From: Paolo Palazzi
Date: Tue, 21 Mar 1995 09:14

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To customer assistance
Many weeks ago I sent the form to receive the upgraded version of EndNote
and EndLink.
The day 2/22/95 my credit card has been charged for the amount of 189$,
but I have not yet received the program.
I suppose that the shipping date has been the same of the charging date,
and I feel that something wrong went.
Could you please give me the reference of the shipping (name of the
shipping company DHL or similar and the reference number) in order to tray
to find out what went wrong.
Thank you
Paolo Palazzi
mc1401@mclink.it
palazzi@giannutri.caspur.it

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Message-ID: <9503211014.aa19850@ax433.mclink.it>
Date: Tue, 21 Mar 1995 10:14:58 CET
Sender: EndNote/EndLink Users Forum <ENDNOTE@UCSBVM.UCSB.EDU>
From: Paolo Palazzi <MC1401@MCLINK.IT>
Subject: Customer Assistance
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