🚀 go-pugleaf

>All currently registered customers should have gotten the Niles Notes, 1993
>#4 newsletter by now or will get a distributor newsletter.

Well, I am a registered user and I have not received any notification by
snail mail (mail between the West Coast and here takes 6-10 days).

>We didn't make a big deal about the ed/eds fix because we don't make money at
>>$15 for an upgrade (it barely covers direct costs).

One of the reasons I am a member of this list is I want to be in touch with
with what is happening with the development of Endnote. If you make a small
change or release an upgrade, members of this list are probably the most
likely to be the ones most interested in it.

>
>And we felt that most people would feel odd buying an upgrade for a few
>little features.  The only other one that's visible is a new Reset Styles
>Folder command, which is convenient but not exactly earthshaking.

I still think these are weak excuses.  You have a great product and your
personal efforts and those of Niles are unique in customer support for a
commercial product.  As a result you have gathered a loyal support base
(members of this list) that can give you instant feedback on the future
development of your product or of existing problems from distribution to
bugs.  We might be a small group but many of us are supporting people who
are not members of this list.  I think that it is in everyone's interest to
let us know of updates through the list and not through the postal system.

Sincerely, David

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
David L. Hirschberg                     bnhirsch@weizmann.weizmann.ac.il
Department of Neurobiology              (972) (0)834-2127 (0)834-2412 work
Weizmann Institute of Science           (972) 847-4805 home
Rehovot 76100 Israel                    (972) 834-4131 fax