🚀 go-pugleaf

This is a survey that we sent to a random set of EndNote users.  If
you'd like to help us focus our future developments and our marketing,
please fill it in and send it to us at nilesinc@well.sf.ca.us.  You may
also print the file and send it to us on paper.

Thanks for your help!

Avi



Bibliographic Software Usage Study

About the way you use your computer...

1.  Which personal computer do you use most often for your writing?
    ____ IBM PC or compatible   ____ Apple Macintosh
    ____ Other __________________

2.  Which operating system do you usually use?
    __DOS      __Windows      __Mac (system 6 or older)
    __Mac (system 7)          __Unix

3.  Are you considering switching to a different computer or operating
    system?
    __ Yes      __ No
    If yes, to which one?________________________________________________

4.  Which word processor do you use most often?
    __ Microsoft Word   __ WordPerfect  __ WordStar
    __ WriteNow         __ MacWrite     __ Other ________________________

5.  Is your computer connected to a network?
    __ Yes      __ No
    If yes, do you share files on that network?  __ Yes      __ No

6.  Do you have access to a modem?
    __ Yes      __ No

7.  Do you use an online database or a CD ROM for literature searches?
    __ Yes      __ No
    If yes, which one(s)? _________________________________________________

8.  Do other people you know use bibliographic software?
    __ Yes      __ No
    If yes, which one(s)? (check all that apply)

    __ Bookends      __ dms4Cite        __ EndNote
    __ Get-A-Ref     __ NoteBook        __ Papyrus
    __ ProCite       __ Ref-11          __ Reference Manager
    __ WPCitation    __ Other  __________

9.  Do you use a current awareness service?
    __ Yes      __ No
    If yes, which one?
    __ Current Contents __ Reference Update __ Other  ___________

About your experience with our company...

10. Have you ever contacted Niles & Associates for technical support?
    __ Yes      __ No
    If yes, please rate our service on a scale of 1 to 10.
        (1 = poor and 10 = excellent)________

11. Have you ever contacted Niles & Associates for any other reason?
    __ Yes      __ No
    If yes, please rate our service on a scale of 1 to 10.
        (1 = poor and 10 = excellent)________

About the way you use EndNote...

12. How often do you use EndNote or EndNote Plus?
    __ Don't use       __ Rarely       __ Once a month
    __ Once a week     __ Daily

13. What do you use the product for? (Check all that apply)
    __ Organize references
    __ Print bibliographies directly from EndNote
    __ Format papers.       __ Other_________________________________

14. Approximately how many references do you have in your EndNote
    libraries?
    __ 0-100      __ 101-500      __ 500-1000      __ 1000-2000
    __ 2000-4000  __ 4000-6000    __ 6000-10000    __ 10000-15000
    __ 15000-32000

15. Approximately how long is an average document you format ?
    __ 1-30 pages      __ 31-100 pages      __ over 100 pages

16. Do you use EndNote Plus?
    __ Yes      __ No
    If yes, do you use the Journal Abbreviation function?
    __ Yes      __ No
    How many journals do you have in your journal names file? ___________

17. Have you ever created a new style in EndNote?
    __ Yes      __ No
    If yes, for which journal?___________________________________________

18. Do you use EndLink?
    __ Yes      __ No

19. Does the library at your university or company provide access to
    their online catalog from your personal computer?
    __ Yes      __ No

20. What is your overall impression of our products:
        (1 = poor and 10 = excellent)
    EndNote                             _____
    EndNote Plus                        _____
    Plug-In Module (for Word 5)         _____
    EndLink                             _____

21. Please list any functions you would like us to add to our products:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

22. What can we do to improve our service?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________


About yourself... (For Classification Purposes only)

23. What is your degree?
    __ Ph.D __ M.D. __ BS/BA
    __ MS/MA    __ No degree    __ Other___________

24. What is your main work activity?
    __ Basic Research   __ Applied Research __ Education
    __ Administration   __ Other_____________________________

25. What is your job title?
    __ Undergraduate student    __ Graduate student __ Professor
    __ Administrator    __ Librarian    __ Researcher
    __ Other_____________________________


26. Which of the following best describes your employer?
    __ Academic institute   __ Private company  __ K-12 Education
    __ Government agency    __ Other____________________________________

27. Please specify your research field. (e.g. Psychology, Anthropology,
    Biochemistry)
________________________________________________________________________
________________________________________________________________________

28. Please specify which of the following publications you read on a
    regular basis; that is, three or four out of every four issues published
    __ APA Monitor
    __ American Scientist
    __ BYTE
    __ Chronicle of Higher Education
    __ InfoWorld
    __ Macworld
    __ MacWEEK
    __ MacUser
    __ Nature
    __ PC/Computing
    __ PC Magazine
    __ PC Week
    __ PC World
    __ Science
    __ Scientific American
    __ Scientific Computing & Automation
    __ The Scientist

29. Please tell us how you initially heard about our product.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________