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Bibliographic Software Usage Study

About the way you use your computer...

1.  Which personal computer do you use most often for your writing?
    _x___ IBM PC or compatible   _x___ Apple Macintosh
    ____ Other __________________

2.  Which operating system do you usually use?
    _x_DOS      _x_Windows      __Mac (system 6 or older)
    _x_Mac (system 7)          __Unix

3.  Are you considering switching to a different computer or operating
    system?
    __ Yes      _x_ No
    If yes, to which one?________________________________________________

4.  Which word processor do you use most often?
    _x_ Microsoft Word   __ WordPerfect  __ WordStar
    __ WriteNow         __ MacWrite     __ Other ________________________

5.  Is your computer connected to a network?
    _x_ Yes      __ No
    If yes, do you share files on that network?  __ Yes      __ No

6.  Do you have access to a modem?
    _x_ Yes      __ No

7.  Do you use an online database or a CD ROM for literature searches?
    x__ Yes      __ No
    If yes, which one(s)? ______Dialog____________________________________

8.  Do other people you know use bibliographic software?
    _x_ Yes      __ No
    If yes, which one(s)? (check all that apply)

    __ Bookends      __ dms4Cite        _x_ EndNote
    __ Get-A-Ref     __ NoteBook        __ Papyrus
    _x_ ProCite       __ Ref-11         _x_ Reference Manager
    __ WPCitation    __ Other  __________

9.  Do you use a current awareness service?
    _x_ Yes      __ No
    If yes, which one?
    _x_ Current Contents __ Reference Update __ Other  ___________

About your experience with our company...

10. Have you ever contacted Niles & Associates for technical support?
    _x_ Yes      __ No
    If yes, please rate our service on a scale of 1 to 10.
        (1 = poor and 10 = excellent)____6____

11. Have you ever contacted Niles & Associates for any other reason?
    __ Yes      _x_ No
    If yes, please rate our service on a scale of 1 to 10.
        (1 = poor and 10 = excellent)________

About the way you use EndNote...

12. How often do you use EndNote or EndNote Plus?
    __ Don't use       __ Rarely       __ Once a month
    __ Once a week     _x_ Daily

13. What do you use the product for? (Check all that apply)
    _x_ Organize references
    _x_ Print bibliographies directly from EndNote
    __ Format papers.       __ Other_________________________________

14. Approximately how many references do you have in your EndNote
    libraries?
    _x_ 0-100      __ 101-500      __ 500-1000      __ 1000-2000
    __ 2000-4000  __ 4000-6000    __ 6000-10000    __ 10000-15000
    __ 15000-32000

15. Approximately how long is an average document you format ?
    _x_ 1-30 pages      __ 31-100 pages      __ over 100 pages

16. Do you use EndNote Plus?
    _x_ Yes      __ No
    If yes, do you use the Journal Abbreviation function?
    _x_ Yes      __ No
    How many journals do you have in your journal names file? ______30_____

17. Have you ever created a new style in EndNote?
    __ Yes      _x_ No
    If yes, for which journal?___________________________________________

18. Do you use EndLink?
    _x_ Yes      __ No

19. Does the library at your university or company provide access to
    their online catalog from your personal computer?
    _x_ Yes      __ No

20. What is your overall impression of our products:
        (1 = poor and 10 = excellent)
    EndNote                             __n/a___
    EndNote Plus                        __9___
    Plug-In Module (for Word 5)         __8___
    EndLink                             __8___

21. Please list any functions you would like us to add to our products:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

22. What can we do to improve our service?
________________________________________________________________________
________________________________________________________________________
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About yourself... (For Classification Purposes only)

23. What is your degree?
    _x_ Ph.D __ M.D. __ BS/BA
    __ MS/MA    __ No degree    __ Other___________

24. What is your main work activity?
    __ Basic Research   __ Applied Research __ Education
    _x_ Administration   __ Other_____________________________

25. What is your job title?
    __ Undergraduate student    __ Graduate student __ Professor
    __ Administrator    _x_ Librarian    __ Researcher
    __ Other_____________________________


26. Which of the following best describes your employer?
    __ Academic institute   _x_ Private company  __ K-12 Education
    __ Government agency    __ Other____________________________________

27. Please specify your research field. (e.g. Psychology, Anthropology,
    Biochemistry)
______________________________n/a__________________________________________
________________________________________________________________________

28. Please specify which of the following publications you read on a
    regular basis; that is, three or four out of every four issues published
    __ APA Monitor
    __ American Scientist
    _x_ BYTE
    _x_ Chronicle of Higher Education
    _x_ InfoWorld
    _x_ Macworld
    _x_ MacWEEK
    _x_ MacUser
    __ Nature
    _x_ PC/Computing
    _x_ PC Magazine
    _x_ PC Week
    _x_ PC World
    __ Science
    __ Scientific American
    __ Scientific Computing & Automation
    __ The Scientist

29. Please tell us how you initially heard about our product.
______Advertisement and Review__________________________________________
________________________________________________________________________
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