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Article #2277

Re: User Survey

#2277
From: Bruce Moxley
Date: Thu, 29 Apr 1993 13:57
189 lines
8298 bytes
>This is a survey that we sent to a random set of EndNote users.  If
>you'd like to help us focus our future developments and our marketing,
>please fill it in and send it to us at nilesinc@well.sf.ca.us.  You may
>also print the file and send it to us on paper.
>
>Thanks for your help!
>
>Avi
>
>
>
>Bibliographic Software Usage Study
>
>About the way you use your computer...
>
>1.  Which personal computer do you use most often for your writing?
>    ____ IBM PC or compatible   ___x_ Apple Macintosh
>    ____ Other __________________
>
>2.  Which operating system do you usually use?
>    __DOS      __Windows      _x_Mac (system 6 or older)
>    __Mac (system 7)          __Unix
>
>3.  Are you considering switching to a different computer or operating
>    system?
>    __ Yes      _x_ No
>    If yes, to which one?________________________________________________
>
>4.  Which word processor do you use most often?
>    _x_ Microsoft Word   __ WordPerfect  __ WordStar
>    __ WriteNow         __ MacWrite     __ Other ________________________
>
>5.  Is your computer connected to a network?
>    _x_ Yes      __ No
>    If yes, do you share files on that network?  _x_ Yes      __ No
>
>6.  Do you have access to a modem?
>    __ Yes      _x_ No
>
>7.  Do you use an online database or a CD ROM for literature searches?
>    _x_ Yes      __ No
>    If yes, which one(s)? Medline through KnowLedgeServer,
>
>8.  Do other people you know use bibliographic software?
>    _x_ Yes      __ No
>    If yes, which one(s)? (check all that apply)
>
>    __ Bookends      __ dms4Cite        _x_ EndNote
>    __ Get-A-Ref     __ NoteBook        __ Papyrus
>    __ ProCite       __ Ref-11          x_ Reference Manager
>    __ WPCitation    __ Other  __________
>
>9.  Do you use a current awareness service?
>    __ Yes      _x_ No
>    If yes, which one?
>    __ Current Contents __ Reference Update __ Other  ___________
>
>About your experience with our company...
>
>10. Have you ever contacted Niles & Associates for technical support?
>    _x_ Yes      __ No
>    If yes, please rate our service on a scale of 1 to 10.
>        (1 = poor and 10 = excellent)__8______
>
>11. Have you ever contacted Niles & Associates for any other reason?
>    _x_ Yes      __ No
>    If yes, please rate our service on a scale of 1 to 10.
>        (1 = poor and 10 = excellent)________(only once trying to get
>information on the potential for a site license versus individual copies)
>
>About the way you use EndNote...
>
>12. How often do you use EndNote or EndNote Plus?
>    __ Don't use       __ Rarely       __ Once a month
>    _x_ Once a week     __ Daily
>
>13. What do you use the product for? (Check all that apply)
>    _x_ Organize references
>    _x_ Print bibliographies directly from EndNote
>    _x_ Format papers.       __ Other_________________________________
>
>14. Approximately how many references do you have in your EndNote
>    libraries?
>    __ 0-100      _x_ 101-500      __ 500-1000      __ 1000-2000
>    __ 2000-4000  __ 4000-6000    __ 6000-10000    __ 10000-15000
>    __ 15000-32000
>
>15. Approximately how long is an average document you format ?
>    _x_ 1-30 pages      __ 31-100 pages      __ over 100 pages
>
>16. Do you use EndNote Plus?
>    _x_ Yes      __ No
>    If yes, do you use the Journal Abbreviation function?
>    _x_ Yes      __ No
>    How many journals do you have in your journal names file? __50_________
>
>17. Have you ever created a new style in EndNote?
>    __ Yes      _x_ No
>    If yes, for which journal?_Not personnaly but other faculty members have
>for Journal of Dental Education(JDE) and Journal of DentaL
>Research.__________________________________________
>
>18. Do you use EndLink?
>    _x_ Yes      __ No
>
>19. Does the library at your university or company provide access to
>    their online catalog from your personal computer?
>    _x_ Yes      __ No
>
>20. What is your overall impression of our products:
>        (1 = poor and 10 = excellent)
>    EndNote                             _____
>    EndNote Plus                        _8____
>    Plug-In Module (for Word 5)         _____
>    EndLink                             _9____
>
>21. Please list any functions you would like us to add to our products:
>__key word pop-up list as per current listserv discussions would be nice. Lack
>of a site license for Schools or Faculties in a University very complicated
>for copyright and cost reasons. Audio visual and Conference proceedings do not
>sort properly without 'authors' even though these types of references often do
>not have authors per se - creates problems in Bibliographies and for lists.
>Four other regular faculty users are away this week - am providing them with a
>printed copy of this for their comments. _
>
>22. What can we do to improve our service?
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>________________________________________________________________________
>
>
>About yourself... (For Classification Purposes only)
>
>23. What is your degree?
>    __ Ph.D __ M.D. __ BS/BA
>    _x_ MS/MA    __ No degree    __ Other___________
>
>24. What is your main work activity?
>    __ Basic Research   __ Applied Research _x_ Education
>    _x_ Administration   __ Other_____________________________
>
>25. What is your job title?
>    __ Undergraduate student    __ Graduate student __ Professor
>    _x_ Administrator    __ Librarian    __ Researcher
>    __ Other_provide educational research information, summaries and workshops
>to 107 dental and dental hygiene faculty members.
>
>
>26. Which of the following best describes your employer?
>    _x_ Academic institute   __ Private company  __ K-12 Education
>    __ Government agency    __ Other____________________________________
>
>27. Please specify your research field. (e.g. Psychology, Anthropology,
>    Biochemistry)
>___education specifically research on instructional methods and faculty
>evaluation and development.
>
>28. Please specify which of the following publications you read on a
>    regular basis; that is, three or four out of every four issues published
>    __ APA Monitor
>    __ American Scientist
>    _x_ BYTE
>    _x_ Chronicle of Higher Education
>    _x_ InfoWorld
>    __ Macworld
>    _x_ MacWEEK
>    __ MacUser
>    __ Nature
>    __ PC/Computing
>    __ PC Magazine
>    __ PC Week
>    __ PC World
>    __ Science
>    __ Scientific American
>    __ Scientific Computing & Automation
>    __ The Scientist
>
>29. Please tell us how you initially heard about our product.
>_Did a product comparison while on educational leave at San Antonio Health
>Science Center fours years ago - cannot recall original source on the product.

Good luck with the survey!! Bruce.
BMoxley@AC.DAL.CA (fax#902-494-2527)
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Date:         Thu, 29 Apr 1993 10:57:07 -0300
Sender:       EndNote/EndLink Users Forum <ENDNOTE@UCSBVM.BITNET>
From:         Bruce Moxley <bmoxley@AC.DAL.CA>
Subject:      Re: User Survey
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