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Article #2563

Re: Do you want to read tech support questions and replies?

#2563
From: Dale Graham
Date: Wed, 17 Feb 1993 11:43
25 lines
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As someone who does a form of tech support for Endnote here on the NIH
campus, I find your comments quite valuable. Perhaps you need a subgroup of
the whole who will receive these notes in addition to the requestor....

>
>I don't mind answering tech support questions publically, but I worry that
>your mailboxes will fill up with these questions.
>
>So, should we encourage people to send me questions directly?
>
>Should I reply privately, or do other readers of this group find the
>information useful?
>
>Please let me know or the group.
>
>Avi

*******
Dale Graham, Ph.D.
Scientific Technology Section
PCB, DCRT, NIH
Bldg 12A, Rm 3039
Bethesda, MD 20892

degraham@helix.nih.gov
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Date:         Wed, 17 Feb 1993 06:43:49 -0500
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From:         Dale Graham <degraham@HELIX.NIH.GOV>
Subject:      Re: Do you want to read tech support questions and replies?
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