Re: non-US upgrades

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1 total messages Started by Duane F Marble Sun, 18 Apr 1993 18:01

#2332

Author: Duane F Marble
Date: Sun, 18 Apr 1993 18:01

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I could not agree more! I deal with one GIS company (ESRI) which forbids
use of their tech support phone line to users in certain countries (e.g.,
New Zealand) and forces all tech support traffic thru the local distributor
who appears to lack the ability to understand the questions, let alone
answer them!

--
Duane F. Marble            E-mail: dmarble@magnus.acs.ohio-state.edu
Dept. of Geography
The Ohio State University  Telephone:  (614) 292-2250
Columbus, OH 43220         Fax:  (614) 292-6213

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