Help Desk openings in Albany, NY

Thread View: bit.listserv.hdesk-l

1 messages

[T] Back to Threads [V] Tree View [G] Group Articles

1 total messages Started by randim Mon, 18 Oct 1999 00:00

#82

Author: randim
Date: Mon, 18 Oct 1999 00:00

36 lines
1883 bytes

Check it out!!!

Help Desk
The candidate will work in a technical help desk environment and will
provide first line support to external customers who are using our
software products. This individual will be responsible for answering
customer calls, logging and tracking issues, providing solutions for
customers and escalating complex issues to the technical support team.
Individual should have strong customer service and interpersonal skills
and have a proven ability and aptitude to analyze problems and provide
solutions in a time sensitive environment.
Education:	 A BA/BS with 1-2 years related experience or
equivalent combination of training and experience is required.
Experience:	Experience in the software and/or telecommunications
industry desirable.
Salary:		Commensurate with experience
Other:	Shift to be announced. Position requires that the individual be
�on call� at times and be available outside of standard work hours.


To apply please send your resume, cover letter, and at least 3
professional references to:

Randi Moore
Recruiter
Aptis, a subsidiary of Billing Concepts
8 Southwoods Blvd
Albany, NY 12211

Or if possible:
Fax #: (518) 427-1642
E-mail: randi.moore@aptissoftware.com


Sent via Deja.com http://www.deja.com/
Before you buy.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads