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Article #136

Re: Training and Document control

#136
From: Paolo Cesana
Date: Tue, 03 Sep 1996 00:00
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Chris Cook wrote:
> 
> Here's another question.  Element 4.18 (Training) doesn't talk about
> training documents.  We don't control them here under our 4.5
> procedures.  Truth be told, our training document control isn't what
> it should be, and this causes us trouble.
> 
> Some people are recommending that we should include training documents
> on the master documentation list.  There are practical problems with
> this, though.  If you give a class, and give everyone there a copy of
> a text, then they'll be writing notes all over the text during the
> class.  This is as it should be, of course, but everyone now has
> *different* versions of that controlled document.  Not good.
> 
> How are other people dealing with training documents?
> 
> Chris Cook
> ISO 9001 Auditor
> 
> ---------------------------------------------------------------
> Chris Cook
> cookc@thorin.atsc.allied.com (W)       cookc@the-hermes.net (H)
> ---------------------------------------------------------------

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We are freight forwader/customs brokerage in the process of getting our ISO=
9002
certification (preassessment next month, "real" audit in January).  All our=

training documents (from how to use our computer system to how we like our
envelopes addressed) are controlled as work instructions.  However, during
training classes, we provide several pieces of paper with "Training Notes" =
on
the top.  Our employees are instructed not to write on the documents, but t=
hey
may keep their training notes with their instructions.  With 300 employees =
and
2 sites, this is much more manageable than your global sites situation, but=

maybe it will give you an idea.

Jennifer Eckstein
=1A
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From: Paolo Cesana <intermif@gate.net>
Subject: Re: Training and Document control
Date: 1996/09/03
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