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Article #136Re: Training and Document control
From: Paolo Cesana
Date: Tue, 03 Sep 1996 00:00
Date: Tue, 03 Sep 1996 00:00
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This is a multi-part message in MIME format. --------------71754026444D Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Chris Cook wrote: > > Here's another question. Element 4.18 (Training) doesn't talk about > training documents. We don't control them here under our 4.5 > procedures. Truth be told, our training document control isn't what > it should be, and this causes us trouble. > > Some people are recommending that we should include training documents > on the master documentation list. There are practical problems with > this, though. If you give a class, and give everyone there a copy of > a text, then they'll be writing notes all over the text during the > class. This is as it should be, of course, but everyone now has > *different* versions of that controlled document. Not good. > > How are other people dealing with training documents? > > Chris Cook > ISO 9001 Auditor > > --------------------------------------------------------------- > Chris Cook > cookc@thorin.atsc.allied.com (W) cookc@the-hermes.net (H) > --------------------------------------------------------------- --------------71754026444D Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline; filename="X.X" We are freight forwader/customs brokerage in the process of getting our ISO= 9002 certification (preassessment next month, "real" audit in January). All our= training documents (from how to use our computer system to how we like our envelopes addressed) are controlled as work instructions. However, during training classes, we provide several pieces of paper with "Training Notes" = on the top. Our employees are instructed not to write on the documents, but t= hey may keep their training notes with their instructions. With 300 employees = and 2 sites, this is much more manageable than your global sites situation, but= maybe it will give you an idea. Jennifer Eckstein =1A --------------71754026444D--
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fa7f8,ed1a7ad4cd36b10c X-Google-Attributes: gidfa7f8,public From: Paolo Cesana <intermif@gate.net> Subject: Re: Training and Document control Date: 1996/09/03 Message-ID: <322C9EAD.25A@gate.net> X-Deja-AN: 178226540 references: <32245a9f.73411732@news.the-hermes.net> cc: intermif@gate.net content-type: multipart/mixed; boundary="------------71754026444D" organization: Miami International Forwarders mime-version: 1.0 newsgroups: bit.listserv.iso9000 x-mailer: Mozilla 2.02 (Win16; I)