Getting the most out of audits?

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2 total messages Started by chris Mon, 14 Jun 1999 00:00

#189

Author: chris
Date: Mon, 14 Jun 1999 00:00

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Audits of a management system (quality, environmental, ...) - after a
few runs
resulting in considerable improvements - often deteriorate into a method
to estimate compliance
of the work actaually done to the written procedures...

My questions then are:

1. What can we do to make auditing (and results from audting) move from:

a) "confirming" to "innovating"?
b) "compliance" to "stimulation"?

2. What do I do to get top management actually and practically involved
in audits
so that management becomes a real customer ordering CREATIVE audits
based on
their need for information?

Will read and enjoy any thoughts and ideas on the topic!

//Chris

Re: Getting the most out of audits?

#190

Author: rflinn
Date: Mon, 14 Jun 1999 00:00

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We have been using a Software program developed by Pacific Tides Corp
called QMIS  (Quality Management Information System).  This program
provides audit results to management.  The
Quality System we implement Requires management to Document action
action on all Audit reports.  In addition, we make the Top level
manager responsible for the Corrective Action board.  If they don't get
interested and follow the rules, they don't make it through the next
audit by a registrar.  If you are interested in the soft ware, contact
leeoo@sprynet.com>
>


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