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Article #761

The big jump to ESA 1.1

#761
From: Robert Chambers
Date: Fri, 31 Jan 1992 04:03
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I know it was discussed earlier about Systems Center softwares decision
to charge a major upgrade fee for the "leap" from ESA 1.0 to ESA 1.1
but it just hit home what this involves.

We currently run VMBACKUP 5.3A at our site for Minidisk backups and
file restores.  On the test side of our processor (3090) we run the
next planned cp release and test it.  We just put up ESA 1.1 and
were greeted with the message from VMBACKUP (the only systems center
product we run) that we are not licensed for ESA 1.1 Feature..

Now from the initial investigations into ESA 1.1 it isn't substantially
different from ESA 1.0 (especially in the parts that vmbackup needs,
linking disks, and dumping to tape).  The decision of SCI to FORCE
vmbackup NOT to work under ESA 1.1 is just a choke hold.  Either
pay for the upgrade to the totally new product (VMBACKUP/E) or
don't back up your data, or don't upgrade to ESA 1.1

We had a few long and somewhat heated phone discussions with our
SCI rep the other day about this and other things and they seem
dead set in their ways about this whole "upgrade fee" thing..

Has anyone else pushed them and gotten any satisfactory reason
why ESA 1.1 candidates MUST get the new product and why SCI
won't make any minor fixes to 5.3 so that it will run under
ESA 1.1 ?

I'd be very interested to hear comments

Regards

Robert
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Organization: City University of New York/ University Computer Center
Date: Thursday, 30 Jan 1992 23:03:18 EST
From: Robert Chambers <RMCCU@CUNYVM.BITNET>
Message-ID: <92030.230318RMCCU@CUNYVM.BITNET>
Newsgroups: bit.listserv.l-vmctr
Subject: The big jump to ESA 1.1