Help Desk Coordinator

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#39

From: Sammie Rutledge
Date: Tue, 24 Sep 1996 00:00

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----------------------------Original message----------------------------

I have an interview next Monday for the above position. While I have
run a student use lab for 8 years, I have no experience with Help Desk.

Can anyone suggest some questions and answers that may be asked?

What are the names of some Help Desk software packages? What exactly
do they do?

Any help will be appreciated! I would really like to get this job.

Thanks
Sammie Rutledge
Microcomputer Specialist
Lamar University
Beaumont, Texas

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From: Sammie Rutledge <RUTLEDGE@ALMARK.LAMAR.EDU>
Subject: Help Desk Coordinator
Date: 1996/09/24
Message-ID: <960924091841.295c@ALMARK.LAMAR.EDU>
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