Re: Customer service

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#937

From: Kate Coffield
Date: Mon, 29 Jan 1996 00:00

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----------------------------Original message----------------------------
You might wish to check out Michigan Tech's Humanities Dept. home page:

http://www.hu.mtu.edu

Their CCLI lab is staffed entirely by students, and they have done quite
a bit in this area--setting up expertise grids and the like. I've found
this information there but don't remember the exact path, sorry!

Kate
kate@auc-acs.eun.eg

>We are trying to put together a customer service guidelines for our
>student employees who staff our computer labs.  Rather than reinvent the
>wheel I was wondering if anyone has something along these lines that I
>could use as a starting point.  Thanks a bunch.

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From: Kate Coffield <KATE@auc-acs.eun.eg>
Subject: Re: Customer service
Date: 1996/01/29
Message-ID: <960127073700.51bc@auc-acs.eun.eg>
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