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#357

From: Tom Burns
Date: Fri, 15 May 1992 10:53

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          Hello Liaison List Members,

          Here at Virginia Commonwealth University, we run a medium size
          computer center and support both academic and administrative users.
          We are currently conducting a study to determine how we can improve
          support to our users and would like to solicit any ideas or
          suggestions you might have in this area.  References to books and
          magazine articles would also be appreciated.  We currently provide
          basic support in the areas of software use and problem determination
          but we would like to do much more.  Thanks for any ideas.

          Tom Burns

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Path: arc1-ca.pugleaf.net!sparky!uunet!paladin.american.edu!auvm!VCUVM1.BITNET!SSTSTJB

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X-Google-Thread: fa6e9,4340bfa2ed6ed805,start
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X-Google-ArrivalTime: 1992-05-15 03:53:12 PST
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Message-ID: <LIAISON%92051506531617@UGA.CC.UGA.EDU>
Newsgroups: bit.listserv.liaison
Date:         Fri, 15 May 1992 06:53:12 -0400
Sender:       BITNIC LIAISON <LIAISON@UGA.BITNET>
From:         Tom Burns <SSTSTJB@VCUVM1.BITNET>
Subject:      Support
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