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Article #157

Quessing Prices Page Fixed

#157
From: Curt Robbins
Date: Mon, 25 Jan 1999 00:00
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NETTRAINERS:

Many thanks to list member Gerald Furi for pointing out a problem with
Quessing's pricing popup window. As he suggests, it would indeed be
hypocrisy of the highest rank for Quessing to tout the quality of our
JavaScript and Java courses and have a simple JavaScript window mechanism
not function properly on our own site.

However, it turns out that the JavaScript code was in fact clean; the HTML
file (containing the pricing information) referred to by the link on the
home page was corrupt. It apparently became corrupted during an FTP upload.
A simple re-upload fixed the problem completely.

This is a good lesson for all of us as Internet instructors: there are
often simply ghosts in the machine. Packet switching is not perfect, and
sometimes a packet header becomes corrupted or a few bits of data get
scrambled. This happens with large image files relatively frequently. When
students ask us why certain things don't work as they should, we are wise
to call on our own experiences and the experiences of others (like
Quessing's pricing page defect scenario mentioned above).

Why didn't my e-mail reach its recipient? Why isn't this Web page
accessible? Why do pages download quickly sometimes and more slowly others?
Why does the RealPlayer work on my home computer but not my office PC?
These are the types of questions from students that are typically difficult
to answer. You risk either providing an overly technical, very lengthy
explanation (and wasting class time) or giving a short and sweet answer
that may give your class the impression that you are uninformed, grasping
for an answer, and don't really know. Finding a balance in between that
satisfies your students while keeping your class on schedule is often
difficult.

Best of luck with the ghosts in your own machines.

Regards,

Curt Robbins
Quessing Courseware Corp.
http://quessing.com

"We Write Internet Coursew@re"(R)
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From: Curt Robbins <curt@QUESSING.COM>
Subject: Quessing Prices Page Fixed
Date: 1999/01/25
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