🚀 go-pugleaf

I was reading in my local paper today (off-line--too much staring at
computer screens leaves my neck stiff!) and saw an article on on-line
shopping.  The basic theme was that various Net retailers were preparing
for a great holiday season here in Canada and the United States.

Just out of curiousity, I'm wondering if NETTRAINERS find they are
increasingly asked to develop and present Internet
commerce/marketing/on-line shopping type courses, rather than research or
basic introductory classes.  If so, what do you emphasize? Any examples of
session outlines? What sources do you turn to for good reference material?
Or is this whole area of training more of a niche than a trend right now?

BTW, though I've been on the Net since early 1994, I haven't actually
bought any product or service on-line. (I don't know if I'm supposed to be
embarrased about that or not.)  I tried recently at a Canadian book store
site, which blythely informed me that if I didn't accept its cookies, I
couldn't use the site.  Gee, thanks! What customer service!!

Your thoughts?

Mona Materi
MEC Consulting
rmateri@lightspeed.bc.ca