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Article #412

Re: FW: Renewal Woes and Training

#412
From: Lindsay Fraser
Date: Fri, 20 Nov 1998 00:00
101 lines
4513 bytes
Hi all,

I also use the subscription department of a magazine versus the letter to the
editor analogy.

I find that the concept of sending commands to the list managment software
is not the biggest
problem. The biggest problem is making students understand that when
they hit the "reply" button they are in all probability replying to the
list and not
to the individual who sent the message. I tell them a true story about a
fellow
who lived in the same housing co-op as I did.....

Alan belonged to a list devoted to Irish folk music. A popular thread was all
of the North Americans complaining that they couldn't buy the titles that
they
wanted in North America. A fellow from Dublin, who owned a music store,
suggested
that if it really was so difficult to get these titles they could email him
their requirements,
with their credit card number and he would ship the music out to them. Alan
was thrilled and
immediately wrote up a long list of titles and sent it and his credit card
information - using
the "reply" button.

He said he received at least 50 emails from concerned group members and
that a fellow
from Chicago even called him up to explain what he had done.

This always gives my students pause for thought.

Lindsay


At 06:41 PM 11/19/1998 -0500, you wrote:
>This concept is hard to grasp...my favorite is (I think I got it from this
>list)...you register for a course at the registrar's office and attend the
>course in the classroom...would you go to the classroom to register for the
>course????  Working in a university...that one works great!!!!
>
>Mary Stillwell wrote:
>
>> I found a great analogy for explaining the difference between the listserv
>> address and the discussion address somewhere (I can't remember where)...
>>
>> Describe the listserv address as the Circulation Department of a newspaper,
>> and the discussion address as the "Letter to the Editor" department of a
>> newspaper.  If you want something changed about your subscription you write
>> (send a command) to the Circulation Dept (listserv); if you want your
letter
>> published (posted), you send it to the Editor (groupname).
>> This one really works for me.  Analogies rule!
>>
>> p.s. Athena--say hi to everyone at UCF for me!
>>
>> Mary Stillwell
>> Gates Center for Technology Access
>> Seattle, WA
>>
>> -----Original Message-----
>> From: Athena Holcomb [mailto:holcomba@MAIL.UCF.EDU]
>> Sent: Thursday, November 19, 1998 12:51 PM
>> To: NETTRAIN@LISTSERV.ACSU.BUFFALO.EDU
>> Subject: Renewal Woes and Training
>>
>> In classes I have taught, I have been frustrated by students
>> who send messages to the "listserv" address and commands
>> to the discussion address -- a few always do no matter how I
>> emphasize that "listserv@"goes to a computer program
>> and that "groupname@" goes to a group of people.
>>
>> In a way it is reassuring that the concept may even elude some
>> internet trainers.  In another way its disconcerting.
>>
>> IMO, discussion lists rank near the top of useful internet
>> tools.  With the focus on the web these days, I wonder
>> how many trainers teach about discussion lists.  What are
>> successful ways to ingrain in students the differences in the list
>> addresses?
>>
>> ---------------------------------------------------------------
>> Athena Hoeppner - Librarian
>> holcomba@mail.ucf.edu
>> http://pegasus.cc.ucf.edu/~holcomba
>
>
>
>--
>Therese D. O'Neil, Instructor                                      Indiana
>University of Pennsylvania
>toneil@grove.iup.edu
>http://www.iup.edu/~toneil
>
Lindsay Fraser
Managing Director
The Internet Training Company
http://www.titc.com
lindsay@titc.com
Ottawa, Canada
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From: Lindsay Fraser <lindsay@TITC.COM>
Subject: Re: FW: Renewal Woes and Training
Date: 1998/11/20
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