🚀 go-pugleaf

>Key Issues:
>1)  Do you help this girl, who is calling at 2AM? Is she still a
>"client"? Is it part of your job to take crisis calls?

Yes. Yes. And, if it wasn't, it is now.

>2)  What prior agreement had been made? Eg. "call me whenever you
>need to". How did she get the phone number?

You tell us, this is the scenario as you present it.  She is in immediate
need of help.  These answers can be discovered after she is shelterred
(ie. she has a place to go).

>3)  What other services does the psychologist know of and/or should
>the psychologist be the one to "manage" her case?

The Department of Social Services - See if they have a crisis hotline.
The Police - as a source of resources.
This is a situation of abuse and neglect.  Abuse and neglect are the two
major criteria which DSS gets involved.