Re Malcolm Baldrige Results

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#13431

From: DarcyH5
Date: Thu, 19 May 1994 23:21

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----------------------------Original message----------------------------
Thomas Heller put together a Total Quality index of companies which won the
Baldrige award and compared its performance to the S&P 500.  The Baldrige
winners performed 7.39% better than S&P (86.04 vs 78.67% increase--not sure
what time period)  This is per the AQP Report dated Feb/Mar 1994.  Call the
Association for Quality & Participation in Cincinnati for more info.

In addition, the General Accounting Office of the government did a study as
did Ernst & Young.  These also  validated TQM as a practice to varying
degrees.  FYI


DarcyH5@aol.com

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From: DarcyH5@aol.com
Subject: Re Malcolm Baldrige Results
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