🚀 go-pugleaf

----------------------------Original message----------------------------
In my post of May 28, I introduced Perceptual Control Theory (PCT)
as a serious answer (that meets the standards of engineering
science) to the concerns and questions about the human dimension
and feelings voiced by students of TQM and BPR.  I sent it to:

QUALITY:         TQM in Manufacturing and Service Industries
Listserver:      listserv@pucc.princeton.edu

TQM-L            Total Quality Management in Higher Education
Listserver:      listserv@ukanvm.cc.ukans.edu

BPR-L            Business Process Redesign or Reengineering
Listserver:      listprocessor@is.twi.tudelft.nl

I am receiving requests for the PCT resource guide from readers of
all three lists, and look forward to comments from recipients.
Objections to the post, support and some discussion has developed
on BPR-L.  If you wish review the original post or read the
comments, send to:

listprocessor@is.twi.tudelft.nl

Message:                        ( Date      KB    Log includes: )

get bpr-l bpr-l.digest.76        May 28     31    Original post
get bpr-l bpr-l.digest.77            29     03    Objection
get bpr-l bpr-l.digest.78            30     16    Support
get bpr-l bpr-l.digest.80        June 1     22    Q & A
get bpr-l bpr-l.digest.81             2     10      "
get bpr-l bpr-l.digest.82             3     37      "
etcetera?

Best,  Dag

Dag C. Forssell M.S.M.E., M.B.A.  Purposeful Leadership(R)
23903  Via Flamenco  Valencia, California 91355-2808   USA
Phone (805) 254-1195                    Fax (805) 254-7956
Internet: dforssell@mcimail.com         MCI mail: 474-2580
          dforssell@aol.com