🚀 go-pugleaf

----------------------------Original message----------------------------
>>I have a fundamental quality question, based on one of the exam
>>questions discussed earlier.  Why hasn't an entrepreneur addressed the
>>high variability of quality in the used car market?  For example, if
>>an expert mechanic only sold high quality used cars, trained others to
>>reduce variability in used cars that are sold, wouldn't there be a
>>viable business because the chief problem with used cars is low
>>quality (high variability)?

>Most used-car purchases are
>price-sensitive rather than quality-sensitive.

Maybe I am wrong, but it seems to me that new car dealers selling used cars, as
 a rule, do have a better reputation than used car dealers.  Also, the used cars
  in the classified ads should be able to offer the lowest prices.  A study accr
 oss these three categories ought to lead to some conclusions about the value of
  quality in the used car market.  My guess is the new car dealers offer some mo
 re credible guarantees and command significantly higher prices.  But I have no
 idea of their market share.

It would probably be very difficult for a single dealership to convince the gene
 ral public that its quality is better than others, since people buy cars so sel
 domly.  The lag from the time of improved quality to the time of significant sa
 les increases may be about the same as for car brands or, very roughly, about a
  decade.

My 2 cents,
Steve