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Article #13579

Re: Q: Qualification for ISO-9,000: what does it exactly mean?

#13579
From: Odd Knudsen
Date: Thu, 26 May 1994 21:33
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----------------------------Original message----------------------------
In article <9405241144.AA29507@swmis> P.Lucas@mail.nerc-swindon.ac.uk writes:
>----------------------------Original message----------------------------
>Yehavi Bourvine [yehavi@vms.huji.ac.il] asks:-
>
>>Hi,
>>  I read (breifly...) the ISO-9,000 documents and have one major thing I did
>>not understand: The standards talk about having a *documented* quality control
>>system. Now, when some enterprise gets qualification for ISO-9,000 does it
>>means that it simply works according to its quality control scheme, or does
>>some professional organization checks that the quality control system is
>>adequate?
>>                                   Thank you in advance, __YEhavi:
>>
>To qualify, you have to have your Quality management System [QMS]
>certified by an accredited organisation. The accreditation organisation will
>come and examine your quality management system, procedures documentation etc.
>and advise you on whether you comply with the standard or not. If you comply,
>they will issue you the accreditation certificate. Only when you have this
>certificate of compliance can you call yourself an accredited company.
>
>Here in England, there are a number of companies who offer BS5750 accreditation
>services; BS5750 is the British quality standard [national implementation
>of ISO9000].
>
>The big problem is selecting a reputable company to do your accreditation.
>When looking at an organisation's ISO9000 or BS5750 accreditation, look to
>see who it was issued by; remember anyone can sell you an impressive looking,
>but worthless, certificate.
>
>        Peter J.M. Lucas    NERC Computer Services     Swindon   England
>pjml@swmis.nsw.ac.uk    or   pjml@uk.ac.nsw.swmis    or   g6wbj@gb7sdn.gbr.eu
>---------All that we see or seem is but a dream within a dream---------------

Peter
I think you explain very presicely what the ISO 9000 sertfication is
about, but in my opinion I think you have not mentiened the most vital
element a certifying body will look for, and that is not the procedures
themselves, but that the organisation are really operating according to
their procedures.
I will also expect the certifying body to look for evidence that
the organisation has the ability to measure their quality and shown
traces of ability to improve.
My comments are from QA experience in a medium size company.

Odd K
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From: Odd Knudsen <knudsen@oslonett.no>
Organization: Oslonett public access
Subject: Re: Q: Qualification for ISO-9,000: what does it exactly mean?