Article View: bit.listserv.quality
Article #158Re: Capability & Stability Question
From: ThomCycle
Date: Sun, 12 Jul 1998 00:00
Date: Sun, 12 Jul 1998 00:00
28 lines
1824 bytes
1824 bytes
In a message dated 98-07-11 20:43:11 EDT, you write: << Would even a 10 pound per yard difference in the proportioning of this aggregate effect the quality characteristics of the concrete produced? No. Would the customer notice the difference? Never. Do these specifications reflect customer/engineering requirements? Aloha Alan B Crammatte Quality Coordinator Hawaiian Cement alanc@maui.net P.S We do not report process capabilities to our customers, they would have no idea what they mean or what they are used for. >> Alan I am assuming the process with Cpk=.19 is stable. Can other methods (e.g., a histogram) be shown to the employees to show them they have a stable process but it's not meeting the spec much of the time? Who audits conformance to specification if the customer doesn't care? Can we use simpler tools at the onset of process knowledge? Thom Handa (thomcycle@aol.com) USPS Dallas. TX
Technical Details
Message-ID:
<b60e3aab.35a8bc90@aol.com>Path:
arc1-ca.pugleaf.net!unknown!not-for-mailShow Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1159be,2b3f9b0f04929020,start X-Google-Attributes: gid1159be,public From: ThomCycle@aol.com Subject: Re: Capability & Stability Question Date: 1998/07/12 Message-ID: <b60e3aab.35a8bc90@aol.com> X-Deja-AN: 370860569 Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu> Content-transfer-encoding: 7bit Approved: NETNEWS@AUVM.AMERICAN.EDU * Comments: ******************************************************** Approved-By: "Bill Casti (System Admin)" <help@QUALITY.ORG> Content-Type: text/plain; charset=US-ASCII X-Received: from ThomCycle@aol.com by imo18.mx.aol.com (IMOv14_b1.1) id DBYNa29473 for <quality@PUCC.PRINCETON.EDU>; Sun, 12 Jul 1998 09:39:27 -0400 (EDT) Mime-Version: 1.0 Newsgroups: bit.listserv.quality