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Article #158

Re: Capability & Stability Question

#158
From: ThomCycle
Date: Sun, 12 Jul 1998 00:00
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In a message dated 98-07-11 20:43:11 EDT, you write:

<< Would even a 10 pound per yard difference in
 the proportioning of this aggregate effect the quality characteristics of the
 concrete produced? No. Would the customer notice the difference? Never. Do
 these specifications reflect customer/engineering requirements?

 Aloha
 Alan B Crammatte
 Quality Coordinator
 Hawaiian Cement
 alanc@maui.net

 P.S We do not report process capabilities to our customers, they would have
no
 idea what they mean or what they are used for. >>

Alan

I am assuming the  process with Cpk=.19 is stable.  Can other methods (e.g., a
histogram) be shown to the employees to show them they have a stable process
but it's not meeting the spec much of the time?  Who audits conformance to
specification if the customer doesn't care?  Can we use simpler tools at the
onset of process knowledge?

Thom Handa (thomcycle@aol.com)
USPS
Dallas. TX
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Subject: Re: Capability & Stability Question
Date: 1998/07/12
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