Re: Q: Trying to find TQM Text

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#163

From: Bob Lentell
Date: Mon, 13 Jul 1998 00:00

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Dr Sam Ho is at the University of Luton, UK. I don't know his
email, but you presumably could get it off their web site. I
don't know the book but have been told that it promotes a way
of making TQM progress "visible".

Bob Lentell

On Thu, 09 Jul 1998 09:58:40 -0400 Phillip McCreight
<pmac1@bellsouth.net> wrote:


> I have been looking for a copy of this book for a couple of years. I put a req
 ue
>  st in to Amazon but have yet to hear from them. Does anyone have this book? I
 s
>  it worth pursuing.
> TQM, an integrated approach : implementing Total Quality through Japanese 5-S
 an
>  d ISO 9000
> Samuel K. M. Ho
> Thanks
>
> Phillip McCreight
> pmac1@bellsouth.net

----------------------
Bob Lentell
Centre for Leisure and Tourism Studies
University of North London
UK
b.lentell@unl.ac.uk

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From: Bob Lentell <b.lentell@unl.ac.uk>
Subject: Re: Q: Trying to find TQM Text
Date: 1998/07/13
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