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Article #257Re: QUALITY Digest - 15 Aug 1997 to 16 Aug 1997
From: Ned Barber
Date: Sun, 17 Aug 1997 00:00
Date: Sun, 17 Aug 1997 00:00
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>Clint Pheeney <clint@unforgettable.com> wrote
>
> the organisation where I work (15,000+ employees) is trying to introduce
> teams into the work environment. One of the difficulties (amongst many)
> I see is that the organisation is traditionally autocratic and
> militaristic. <SNIP> My view is that teams work best in a 'quality'
> environment, and to try to implement them in an organisation that is not
> committed to quality is doomed to failure.
Clint;
Your company's team initiative is not doomed, as long as everyone
understands that they must do EXACTLY what the team leader says or the
facilitator will shoot them!
Seriously....
You are right that for teams to function effectively there must be some
elements of a "quality" environment present. In particular, there must
be a willingness on the part of management to let go the reins and allow
the teams to find their own way. They must come to see themselves as
supporting the teams, not running them. Perhaps the only way for them to
do this is to realize that they can be far more powerful as the leaders
of an empowered, team based, organization than they can ever be as the
dictators of a top down traditional military style company.
Good luck!
--
regards,
Ned Barber, Ph.D.
Barber Associates, Inc, Park Ridge, NJ (201) 391-0675
http://www.qserve.com/ba-inc/
Email: nbarber@qserve.com
"When I evaluated my first Excelsior Award application I felt as
Leeuwenhoek must have felt when he first looked through the microscope"
********* Visit the Healthcare Quality Assessment Page at **********
http://www.qserve.com/hcass/
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1159be,c8df5b65ffc35041,start X-Google-Attributes: gid1159be,public From: Ned Barber <nbarber@qserve.com> Subject: Re: QUALITY Digest - 15 Aug 1997 to 16 Aug 1997 Date: 1997/08/17 Message-ID: <33F76828.4BAC@qserve.com> X-Deja-AN: 264892488 Sender: TQM in Manufacturing and Service Industries Discussion List <QUALITY%PUCC.BITNET@vtbit.cc.vt.edu> References: <m0wzwbB-0013O1C@maple.nis.net> Comments: ******************************************************** Approved-By: "Bill Casti, CQA (System Administrator)" <help@QUALITY.ORG> X-Received: from nbarber.nis.net by maple.nis.net with smtp (Smail3.1.29.1 #13) id m0x09lB-0013PnC; Sun, 17 Aug 97 14:09 EDT Organization: Barber Associates. Inc. Reply-To: nbarber@qserve.com Newsgroups: bit.listserv.quality